Contact
For questions, problems or feedback our support team is ready.
Support options
Live Chat
Fastest contact method. Available daily, average response time under 5 minutes. Click the chat icon bottom right on the website.
General inquiries: [email protected]
VIP support: [email protected]
Privacy: [email protected]
Compliance: [email protected]
Response time: Within 24 hours (weekdays faster)
FAQ
Many questions are already answered in our FAQ section. Saves time and provides immediate answers.
Business hours
- Live chat: Daily 08:00 - 00:00 CET
- Email: 24/7, processing Mon-Fri 09:00-18:00 CET
Company data
Operator: Sterplay Holding
License: Curacao eGaming (GLH-OCCHKTW0708182018)
Website: intensecasino-online.com
Feedback and complaints
We take feedback seriously. Positive experiences please us, problems we solve as quickly as possible. Formal complaints can be sent via email to [email protected].
